£25,000 to £35,000 per year (Plus Car Allowance and Benefits)
Location :
Bristol, Avon
Description :
Customer Services Support Consultant- Accounting software/ERP applications We ... user environment supporting applications relating to Accounting / Financials ... You may be involved with supporting ERP/Financial packages such as SAP, Oracle ... systems. The technical side is not as important as the understanding and support of Accounting applications.. Possessing strong communication, problem ... in a varied support role. RESPONSIBILITIES (SUMMARY OF JOB CONTENT) To be part
support to the Application Engineers at a programming level, to assist them in their customer support duties. * Producing product documentation for use by users, such as help files, manuals etc. * Supporting customers and internal staff with technical queries face to face, by telephone and via email. * Working on internal systems as required supporting the team and its processes. Person
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(MTS IPT) or PRIME office * Provision of bid support and/or management to medium/large projects and bids * Customer interfacing at technical levels Key Result Areas 1. Technical Training Delivery: (75%) * Carry out training media development ... programme 2. Training Consultancy Support: (5%) * Carry out training consultancy ... consultancy business in this area * Support other projects with training SME input 3. Bids and Enquiry Support: (20%) * Carry out bid work in compliance with the Company
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