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responsibility for the delivery of the IT service. Working with the IT Service Desk Manager and the second and third line Support Manager, you will ensure service is ... over dealing with the many communications which come currently to the Head of IT and Associate Director of IT and will filter them and respond to them and , where ... and followed up and will help to plan any outages that need to be undertaken. You will help to coordinate any work which is not part of project work and will
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